Training Programmes - Management Suite

Effective Decision Making

The key skill which underpins leadership at any level in an organisation is the individual and collective ability to make and take effective decisions. Decision making and taking competency is the lifeblood of successful management
This programme is designed for anyone in the public and private sector who are responsible for taking decisions to fix a problem which has created a current, unsatisfactory situation, or to make decisions on strategies to prevent the latter or set new goals and policies for the future.


Key Learning Points

This programme is designed to give managers the tools to make more sound decisions based on a six step model.

The first three steps are about clearly defining the problem or opportunity, whist the next three steps move from the understanding phase to the solution phase. They will lean how to to explore and develop alternative options before acting on the most appropriate one. 

A unique Decision Model will be presented in a format which will ensure it is used instinctively when any type of decision needs to be made either by the individual or in a group.

Content:

The Anatomy of a Decision

Decision making processes 

Identifying the different types of decision making style 

Introducing the Effective Decision making Model

Gathering the facts

The six phase critical analysis process

Identifying root cause and assessing outcomes and constraints

Investigative techniques and data collection 

Defining the problem or opportunity

Separating cause and effect with force field modelling

Producing a scope to communicate the facts to stakeholders

Using the pivot and equilibrium approach to define and analyse

Developing Options

Applying creativity tools and techniques to stimulate options

Mind mapping and Brainstorming to expand thinking

Testing the robustness of alternatives

Selecting the best solution

Using Risk and Return models to identify best options

Pareto prioritisation approach to guarantee best approach

Gaining consensus and negotiating barriers

Implementing the decision

Developing and communicating the strategic goals 

Translating the strategy into a workable plan

Following through to assess the quality and impact of the decision