Training Programmes - Management Suite

Coaching Skills

Overview

Many managers do not consider the role of on going coaching as being part of their job. Too often they don’t possess the relevant skills necessary to assist and coach their people so as to improve job performance and to effect behavioral change. Coaching is a vital skill in helping people to be the best they can be. This program will address the issue of the manager as a coach. The objective of the program is to impart ‘people development’ skills to managers so as to enable them provide effective coaching and support to staff on an on going basis.

Why Coaching

• The need for coaching


• Understanding the individual’s motivation to change 

Spotting Coaching Opportunities

• How to Identify areas and opportunities for staff development

• Encouraging attitudinal change

Learning Theory

• Become aware of how people learn

• Identifying different learning behaviours

Coaching in Practice

• How to prepare, design and deliver a localized coaching session.

• The correct use of questions

• Use of the body to create rapport and influence

• Guidance on one to one coaching

• Using peoples strengths to coach for improvement in other areas of performance

• Coaching techniques for the high performer, the medium performer and the low performer


• Coaching for attitudinal change